The Portuguese Mint and Official Printing Office (Imprensa Nacional-Casa da Moeda, INCM, S.A) has a longevity and an unparalleled history at the national level, a feat only within the reach of companies that have a great capacity to adapt to the constant challenges and transformations taking place in the country and in the world. It has permanently adjusted its strategy and positioning in order to quickly and effectively respond to the needs of its customers and partners.

INCM's strategic framework is led by seven guidelines that reaffirm the company's position in the market: a focus on the customer, on innovation, internationalization, efficiency, employee development, sustainability and brand recognition.

In all these domains, the company has made remarkable progress, with profound changes in its organization and skills, so that it became more innovative and focused on the market, which resulted in growing recognition by all its stakeholders.

In the latest three years, innovation and internationalization have become the main drivers of its development, which have largely shaped the organization and current operation of the company, turning it more dynamic, agile and resilient, as shown in the context of the recent pandemic that dramatically conditioned our social and economic environment, but which also acted as an accelerating factor of our digital and environmental transition.

Anticipating and projecting the new cycle that is now beginning, we believe that all seven strategic guidelines identified above will remain valid, even though their evolution will be marked by the need to accelerate the digital and environmental transition. The INCM will play, as always, its essential role in society and will give its contribution to the country's recovery, working as a key player before its clients and partners, in particular the Public Administration services, both when actively leading its digital transformation or when providing for new digital and physical security solutions.

Based on these strategic guidelines, the company's sustainability, guided by economic, environmental and social balance, will continue to promote its commitment to objective and plausible goals, in particular achieving carbon neutrality by 2030, maintaining an annual investment of 1% of its turnover in innovation, safeguarding a similar amount for investment in social responsibility actions while playing a determining role in the dissemination of Portuguese language and culture, remaining a leading company in matters of gender equality and work-life balance, providing for family and personal sphere conciliation, and playing an active role in the country's economic, social and cultural development.

We believe this is the way forward, so that INCM continues to be a solid, useful and reliable company in the eyes of people, businesses and institutions, both in Portugal and in the rest of the world.


The INCM, S. A. Board of Directors

January 2022